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The
benefits are clear:
Raven’s
cakes are as good as home-made because that’s just what they are,
only made in a bakery. These cakes taste home-made and they look home-made.
Raven Patisserie’s cakes are all made by hand. We use the finest
ingredients and we’re always looking for new ideas, new products,
ways to improve what we have. The recipe for success really is quite simple:
the best ingredients, close care and attention to detail, listen to customers,
prompt and accurate service. You will always find cheaper but we doubt
you’ll find better.
Rebecca is in charge in the bakery. She has a wealth of experience and
is always trying new ideas, sending her latest speciality to customers
to find out what they think. Frans works in the bakery too but he’s
mainly responsible for the administration of the business and looking
after the figures.
A bit about
Passionately Cakes.
Dawn began making Passionately cakes nine years ago,
baking cakes to her own recipes in a smart Hertfordshire tea room. As
things progressed she was able to open a second tea room and then later,
to start supplying her cakes to other tea rooms in the area.
Things got so hectic that Dawn found premises near to Clavering, tucked
up in the far north-west corner of Essex. Finally she found that she was
spending so much of her time running the bakery she had to sell the tea
rooms, both successful in their own right.
Wilkin and Sons became involved in Passionately Cakes in 2003.
Today, Passionately Cakes is the brand name for the countline bars, ‘grab
and go’ as Dawn calls them.
And then there’s Raven – Rebecca
and Frans.
Rebecca and Frans began working together only a few years back but they
very quickly turned Raven Catering from a successful small outside caterer
to a patisserie, making all the pastries and cakes that the very best
restaurants and hotels in the region might want.
From their premises in Harlow they made daily deliveries, supplying both
fresh and frozen to meet the most demanding requirements. Raven and Passionately
came together late in 2005 at a time when Passionately Cakes sales were
growing too fast for the business and Raven’s sales were growing
too fast for their premises.
The two companies combined in 2005 and Rebecca and Frans took control
of all aspects of the business, working on new ideas, improvements to
recipes, better organization and quality control, making sure that customers
got exactly what they wanted, when they wanted.
And finally Tina.
Tina looks after telesales, customer care, orders and lots of other things
besides. She is also the vital link between orders, production and sales,
working to ensure that the bakery knows who wants what and when. |